Job Description
Provide operational support to Internal External stakeholders Adherence to Rules and Regulations from the Regulatorsie SCA DFSA Marketsie DFM ADX NASDAQ DUBAI DGCX TADAWUL ensure compliance with ENBD policies procedures and the underlying SLAs Agreements SLAs with affiliated and nonaffiliated TMsDuties and Responsibilities
Your main responsibilities in this role include the following:
To provide supervisory support to the operations team members and clear guidelines on the operation of processing settlement functions
Review approve all operational vouchers DGCX vouchers vouchers provided by finance including wrong deals funds transfers charges THARAA points settlement entries etc
Review approve telegraphic transfers to ensure timely settlements with the markets and the Institutional Customers VIPs
Follow up processing delays with the concerned units escalate to management when required
Ensure review of client contracts trade confirmations for the correctness by way of sample check
Monitor successful delivery of client contracts reconciliation routine and report any mismatch failures to CCC for resolution
Highlight any issues to Compliance in terms of financial procedures and client contracts and seek advice to ensure company meets its obligations*
Approve operation related tasks ie stock transfers vouchers for RSA tokens fund blocking Tharaa points
Approve account closures requests for Emirates NBD branches
Review approve Manager Cheques issuance requests and coordinate with finance team for further processing
Approve Margin Trading limits extension in Trade Net as per Banks instructions and after ensuring adequate documentation and required approvals are in place
Maintain andmonitor TMs Trading limits with Markets
Perform End of DayEOD process in Trade net for respective marketsCustodian NonCustodian
Ensure all processing errors are reported to IT team and maintain a logreport of errors arising from EOD processing escalate to management for further action
Saving daily fax logs and sending the abandoned faxes to CCC for rectification
Preparation of OverdrawnOD accounts report from Cognos system and follow up with Customer Service team branches for regularizing the accounts
Supervise and ensure timely performance on
Maintenance and reconciliation of VIP client accounts
Timely processing of trade confirmations and custody statements
Daily settlements TT processing fund
Check market connectivity trade net system link during trading session
Monitor DP host activations module in Trade net system
Coordinate with Trade net IT team with regards to system issues highlight to management for effective resolutions
Monitor DGCX SOD EOD and ensure processes are completed successfully and as per required timelines
Reporting of operational losses near misses and other risk events in the Operational Risk system in line with Op Risk policy and guidelines
Monitor group mailboxes to ensure all requests are adequately processed
Liaise with CCCbranches to ensure operational queries are processed referred to relevant parties in a timely manner escalated to manager when required
Ensure customer complaints relating operational matters are resolved on a timely manner further escalate to management when required
Ensure valuable input to new and ongoing initiatives
Identify processes for improvement and automation
Assist in coaching and training team members on revised processes
Assist in coaching and training to other departments when required on any operational procedure
To ensure proper backup within the team for continued operational support
To ensure adherence to task lists as per the assignments
Support in any other task assigned by the Supervisor
Maintain an error log for all processes people and system related issues
Training oaching team members on processes and system usage
Identifying relevant learning for team to enhance their skills
Job Requirements
Good understanding of the Brokerage Operations Function
Understanding of the established procedures and policies
Ability to use systems
Good numerical skills
Organized systematic keen attention to detail
5 years of experience in a brokeragebanking operational function with exposure to Securities trading
Bachelors Degree
Certified Associate from Chartered Institute for Securities InvestmentCISI
Job Details
Company/Organization: Emirates NBD
Employment Type: Full-time Job
Job Functions: Operations
Job Location: Dubai, United Arab Emirates
Application Deadline: N/A