Job Description
Toyota Egypt is currently seeking to hire IT Service Desk
Duties and Responsibilities
Your main responsibilities in this role include the following:
Serve as the first point of contact for users seeking IT technical assistance
Follow standard Service Desk operating procedures; accurately log all Service Desk tickets using the defined tracking software.
Perform troubleshooting through diagnostic techniques and pertinent questions
Perform daily tasks Antivirus server
Perform daily tasks proxy server
Perform daily health check and predictive maintenance
Responsible for monitoring company infrastructure and provide proactive actions
Provide training for new user
Job Requirements
Bachelor's Degree at least
1-3 years of relevant experience at a multinational company
Good Knowledge CCNA , MCSE , ITIL
Good Analytics and problem solving Skills
Good communication skills
Fluent in English
Job Details
Company/Organization: Toyota Egypt
Employment Type: Full-time Job
Job Functions: Information Technology
Job Location: Abbassia, Cairo, Egypt
Application Deadline: N/A
Apply on Toyota website