Job Description
The Commercial International Bank - CIB Egypt is currently recruiting for the role of Payment Acceptance Assistant Product Manager
To manage the development of Payment Acceptance products (acquiring and E-commerce) and mechanisms by designing strong product propositions that serve merchant needs and bank profitability to provide exceptional services to CIB customers
Duties and Responsibilities
Your main responsibilities in this role include the following:
Develop new payment acceptance products by creating value proposition suitable for different merchants’ segments to drive strong financial KPIs
Study industry trends and market innovation to adapt product line accordingly and maintain awareness by technological updates to ensure the provision of the latest system version in the market and provide our customers with the latest features
Identify and leverage the opportunity to grow in profitable segments to increase POS usage
Communicate any technical updates with RMs to maintain superior quality standards
Accountable for setting the proper pricing strategy for the different Payment Acceptance products
Monitor Payment Acceptance Business authorization rates and recommend enhancements in order to ensure effective approval rates process along with smooth workflow
Suggest policy and process enhancements as per business needs
Collaborate with MasterCard, Visa, Payment Service Providers (PSPs) and other external business partners to stay up-to-date with all new features and technologies to enhance existing products, introduce new one and optimize products’ profitability
Liaise with POS / MPOS machines vendors to ensure having the appropriate machines in terms of technical specifications and price to have suitable machines for different merchant Segments.
Accountable for the Merchants experience and journey. Liaise with CIB Call Centre and the machines’ vendors for a superior after sales service
Job Requirements
Bachelor’s degree of commerce, Business Administration or related fields
Minimum 3 years for Assistant Product Managers of relevant experience
Knowledge of campaign management and marketing practices
Knowledge of Credit Card acquisition management principles.
knowledge of risk management principles
Knowledge and hands-on experience of the sales culture and mechanics in the financial services industry.
Superior record of achievement of targets
Good command of English language
High analytical Skills.
Result-oriented
Creative with the ability to think out of the box
Sales support and sales performance management skills
Excellent communication and presentation skills
Job Details
Company: Commercial International Bank - CIB
Employment Type: Full-time
Job Location: Cairo, Egypt