Job Description
Envoy Flight Attendants are the face of our airline and spend more time with our customers than any other employee. Our Flight Attendants are passionate about providing outstanding customer service to each and every passenger both in-flight and on the ground
Benefits and Offers
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Your main responsibilities in this role include the following:
Duties and Responsibilities
Greet, direct, and assist passengers
Provide public announcements
Ensure passenger compliance with all safety requirements and federal regulations
Ensure the safety and comfort of our passengers
Demonstrate leadership, confidence, and professionalism while handling various kinds of situations including passenger inquiries, operational changes, and emergencies
Provide clear and calm instructions during an emergency; be prepared to rapidly evacuate passengers from an aircraft
Assist passengers with special needs, including unaccompanied minors
Effectively diffuse challenging situations involving disorderly, intoxicated, and irate passengers
Care for and assist ill, injured, and incapacitated passengers and may administer first aid in compliance with government and company regulations
Carry out duties in confined spaces of aircraft aisles and galleys
Adapt to frequent changes in the work environment such as flight schedules, variable weather, and environmental conditions
Complete all responsibilities in a timely manner contributing to the collective effort of on-time departures and arrivals
Job Requirements
Minimum Age: 18
High school diploma or GED equivalent
Height between 5’0 and 6'0 (without shoes)
Must be able to fit into a jump seat harness and seat belt without modification in any manner
Must possess a valid passport with the legal right to travel unrestricted to and from all countries served by Envoy
Must meet all requirements to enter and exit Canada which include no criminal history within the last five (5) years
Demonstrated ability to communicate clearly and effectively
Willing and able to work a variety of shifts including days, nights, weekends, holidays and trips lasting up to four (4) consecutive overnights
Ability to push, pull, twist, turn and lift equipment, carts and doors of various weights
Must maintain a well-groomed, professional appearance and comply with all uniform standards
Possess the legal right to work in the United States
Ability to read, write, fluently speak and understand the English language
Access to reliable high speed internet and computer or device capable of downloading Microsoft Office Suite
One (1) year hospitality experience in hotel, restaurant, or retail industries
Previous work experience in positions that required face-to-face, public contact
College degree
Position Preferences
Job Details
Company: Envoy Air
Employment Type: Full-time
Job Location: Chicago (ORD), Dallas/Fort Worth (DFW), Miami (MIA), Phoenix (PHX), USA