Job Description
The Customer Service Coordinator is responsible for promoting and selling air travel, providing assistance with passenger check-in and cargo acceptance, interpreting government rules, meeting and dispatching aircraft, assisting distressed passengers and customers, protecting company property and revenue, and ensuring safe travel. They possess the physical ability, dexterity, organizational skills, and self-motivation to perform multiple tasks within a limited time. They may be required to drive and operate air stairs, lead and direct other employees, and perform passenger operation control functions. They must be self-motivated and follow internal/external policies.
Starting pay is $22.72 per hour
Benefits and Offers
American Airlines offers a range of benefits to its employees, including travel perks, health benefits, wellness programs, a 401(k) program, and additional benefits such as Employee Assistance Program, pet insurance, and discounts on hotels, cars, and cruises.
Employees can travel to 365 destinations on over 6,800 daily flights across the global network. Health benefits include health, dental, prescription, and vision benefits, virtual doctor visits, and flexible spending accounts
Job Requirements
The minimum qualifications for this position include a high school diploma or GED, fluency in English, bilingual skills, a valid driver's license, FAA criminal background checks, the ability to secure airport authority or US Customs security badges, ability to work irregular hours, and regular and timely reporting to work.
Job Details
Company: American Airlines
Employment Type: Full-time
Job Location: San Francisco, CA, USA