Job Description
Qatar Airways is seeking an Airport Services Duty Officer in New York to oversee flight-handling activities, ensuring high service standards and customer satisfaction. Key duties include managing manpower, ensuring punctuality, and maintaining safety in all operations, adhering to safety and security standards, meeting QR aircraft handling standards, managing manpower, and allocating resources effectively. The role also involves resolving customer complaints and facilitating ramp handling activities in collaboration with various departments. The Airport Services Duty Officer will also be responsible for maintaining staff morale and discipline..
Job Requirements
The successful candidate must have experience in airline or ground handling operations, a strong background in airport operations, a good understanding of ICAO and IATA regulations, and excellent customer focus and service delivery. Must be authorized to work lawfully in the USA
Job Details
Company: Qatar Airways
Employment Type: Full-time
Job Location: New York, NY, United States